Collateral Management System® | CMS®

Disaster recovery exercise

Disaster Recovery Exercise Complete: CMS Ecosystem Returns to Production

The Collateral Management System ecosystem has successfully returned to production and resumed normal operations, completing the disaster recovery exercise. Cotality also acknowledged a third-party notification system malfunction that delayed status updates throughout the day.

February 7, 2026

Disaster recovery exercise

Disaster Recovery Exercise Extended Due to Storage Hardware Vendor Escalation

The scheduled CMS Ecosystem disaster recovery test was extended after a technical issue during data synchronization back to production required escalation to the storage hardware vendor, pushing the expected completion time to approximately 7:15 PM. A separate notification-tool failure delayed status updates during the extension.

February 7, 2026

Production maintenance event

February 10 Production Maintenance: Full Downtime for CMS.net, Appraisal Scope, and Mercury Network

Cotality performed scheduled maintenance on February 10, 2026 from 9:00 PM to 12:00 AM CST, causing complete downtime across CMS.net, Appraisal Scope, CMS Stand-Alone Instances, and Mercury Network, including FileVault V2, Collateral Workflow, ENV Service, and Fee Worksheet Service.

February 5, 2026

UAD 3.6

UAT release

AppraisalPort Help Tool, Legacy Form Indicators, and On Hold Request Validation Updates

This UAT release adds a Legacy Form indicator and new AppraisalPort help documentation, fixes Sub-loan Type publishing for UAD 3.6 orders, and tightens On Hold request validation. It also flags upcoming provider-paid transaction fee and billing changes effective April 1, 2026.

February 2, 2026

Encompass Partner Connect (EPC), UAD 3.6

UAT release

EPC Findings Toggle, UAD 3.6 Review Sampling, and Terminal Status API Updates (UAT)

This UAT release adds an EPC Findings toggle, extends Review Sampling and several other enhancements to UAD 3.6 orders, and enables terminal-status escalation via API. It also resolves seven issues affecting GAAR Viewer rendering, Order Summary visibility, Rent Schedule saves, and order update notifications.

February 2, 2026

UAT maintenance event

Unscheduled UAT Maintenance for Halogen/RealEC Events and Billing Backend Updates

Cotality is performing an unscheduled UAT maintenance window on January 27, 2026 to deploy Halogen/RealEC Events and Billing Backend updates supporting UAD 3.6 order validation. The event begins at 5:00 AM CT and is expected to last approximately one hour.

January 26, 2026

UAD 3.6

UAT release

REC Integration Fixes and UAD 3.6 Go-Live Readiness (UAT)

This UAT release fixes REC integration data completeness for UAD 3.6 orders and resolves a CMS message error that triggered application failures. It also previews UAD 3.6's January 26, 2026 production go-live and the team's Q1 2026 focus areas.

January 20, 2026

Product news

Monthly ZIP Code, County, and City Data Updates Resume

Cotality is reestablishing monthly ZIP code, county, and city data updates, adding 57 new ZIP codes and retiring 196 obsolete ones through December 2025. The update is available now on UAT ahead of a March 14, 2026 production deployment.

January 16, 2026

UAD 3.6

UAT maintenance event

UAT Maintenance Window Affecting CMS.net, Mercury Network, and Appraisal Scope

Cotality Valuation Services will perform UAT maintenance on January 20, 2026 from 7:00 PM to 10:30 PM CST, affecting CMS.net, CMS Stand Alone, Mercury Network, and Appraisal Scope. Downtime is expected across Valuation Modernization and Standard Services throughout the window.

January 15, 2026

Production hotfix release

Production Hotfix: Order Update Banner Notification Fix Across Port Applications

This production hotfix resolves an issue where AppraisalPort, TitlePort, and InspectionPort displayed non-specific order update banner notifications. API-based communications were unaffected, and no action is required from users.

January 15, 2026