- DATE:
- AUTHOR:
- The Cotality CMS team
Log and Message Module Fixes: Reply Truncation, Visibility, and Screen Resolution
Platform Enhancements and Issues
Log and Message Updates [APPMOD-10089, APPMOD-10082, APPMOD-10068, APPMOD-10056, APPMOD-9893]
Send button unavailable on replies with long subject lines — The system now truncates original subjects when adding "Re: " to enable successful replies
Customer/Loan Officer message visibility — Users can see their own sent messages automatically without manual recipient addition and won't receive duplicate email alerts for their own messages
Processor notifications — Customer-sent messages are automatically flagged as "New" for Processors, removing the manual selection requirement
Service Provider identity hidden from customers — Loan Officers cannot view assigned appraiser names on Order Details screens
Service Provider communication restricted — The Service Provider recipient option appears only on applicable AMC orders with proper feature flags enabled
Low screen resolutions — The Create New Message modal was optimized for various screen sizes. Recommended resolution is 1920×1080 or higher; minimum supported resolution for CMS is 1280×720
Coming Soon
Log and Message Update: Recipient auto-population on replies will automatically pre-select appropriate recipients based on message originators.
Q2: Configurable Dashboard — Removing duplicate queues, updating dashboard queues to advanced search format, and adding a "Pinned Orders" tile (maximum 100 pinned orders). User configurations allow dashboard customization, selection of up to 5 saved searches, and tab opening preferences. Admin configurations enable global dashboard settings and override capabilities.
Q2: Bulk Vendor Profile Updates — A new module enables bulk vendor profile updates through universal application or spreadsheet specification.
Resources
The Valuation Modernization resource hub provides UAD 3.6 appraisal workflow documentation.
Contact
Email: cms.support@cotality.com
Phone: 1-888-963-3330