- DATE:
- AUTHOR:
- The Cotality CMS team
Log and Message Fixes and Recipient Auto-Population on Replies (UAT)
Platform Enhancements and Issues
Log and Message Updates [APPMOD-10089, APPMOD-10082, APPMOD-10068, APPMOD-10056, APPMOD-9893]
Several updates to the Log and Message module address usability issues and restore legacy functionality:
Send button unavailable on replies with long subject lines — Replying to a message with a subject line at or near the 80-character limit would fail; the system now automatically truncates the subject when prepending "Re:"
Customer/Loan Officer message visibility — Users can now see their own sent messages without manually adding themselves as a recipient
Processor notifications — Messages sent by customers are now automatically flagged as "New" for Processors
Recipient auto-population on replies — Recipients are now automatically pre-selected based on who sent the original message
Service Provider identity hidden from customers — Loan Officer users can no longer see the assigned appraiser's name
Service Provider communication restricted — The Service Provider recipient option is available only to customers on applicable AMC orders
Low screen resolutions — The Create New Message modal was optimized for smaller screens; minimum supported resolution for CMS is 1280×720
Coming Soon
Valuation Modernization Resource Hub — Dedicated documentation on the upcoming platform updates to support the UAD 3.6 appraisal workflow.
Q2: Configurable Dashboard
Removing duplicate queues
Updating dashboard queues to display results in the advanced search format
Adding a "Pinned Orders" tile — users can have up to 100 pinned orders at a time
User configurations: decide which tiles and charts appear on each dashboard, select up to 5 saved searches for bar graph display, and choose whether results open in a new or same tab
Admin configurations: configure global dashboards and override specific dashboards (saved searches cannot be controlled at the admin level)
Q2: Bulk Vendor Profile Updates — A new module allowing users to make bulk updates to vendor profiles via all vendors or spreadsheet upload; most assignment eligibility criteria is available to update in bulk.
Contact
Email: cms.support@cotality.com
Phone: 1-888-963-3330