Unscheduled UAT Maintenance to Address CDG API Call Defect

Maintenance Details

• Cotality performed an unscheduled maintenance event in the UAT environment for CMS.net on October 1, 2025 at 1:00 PM Central Time

• Estimated downtime: approximately 30 minutes

• The maintenance addressed a defect where a crucial API call to CDG was failing

• Teams tested failure scenarios to provide clients with accurate metric examples during potential unavailability

What to Expect During Maintenance

• Users may have encountered a "Service Temporarily Unavailable" message, blank screens, or intermittent access issues

• The system automatically returned to normal function when the maintenance was complete

Support

• Email: FNCSupport@Cotality.com

• Phone: 1-888-963-3330

• Hours: Weekdays 7:00 a.m. – 7:00 p.m. CT