TPO ID Integration, EPC Error Handling Updates, and April Transaction Fee Changes

Platform Enhancements

• TPO Organization ID Integration: New TPO ID field (50 characters) added to CMS Customer Profile; maps the Encompass TPO.X15 value to the CMS Customer profile. Real-time validation prevents duplicate TPO IDs with the notification "Duplicate TPO IDs are not allowed."

• Enhanced Error Handling and Customizable Support Messaging: Custom error messages replace standard messages during EPC Patch Back errors, with a standardized log and message subject line of "Appraisal Collection Data Failed Post to Encompass." Allows instance-level customization of support contact routing.

• Support Email Update – Ports: New email address ports.support@cotality.com for AppraisalPort, InspectionPort, and TitlePort support.

• Support Email Update – CMS Reports: New email address cms.support@cotality.com for CMS Reports support.

Transaction Fee and Billing Updates

• Provider-paid transaction fees become billable 5 calendar days after order acceptance, effective April 1, 2026.

• Fees become non-refundable after 5 calendar days.

Platform Enhancements (UAD 3.6 Only)

• Confirmation message: "Order Successfully Sent to Investigate."

• UAD 3.6 Ready indicator visible in appraiser searches.

• Active UAD 3.6 products and fees displayed in appraiser profiles.

Issue Resolutions

• Fixed orders stuck in "Waiting for Decision" status

• Corrected API contact information update behavior

• Fixed appraiser CMSNet connection link

• Resolved invalid auto-assignment calls for UAD 3.6

• Corrected service provider log entries

• Fixed bulk order upload issues

• Corrected UAD 3.6 fee calculations

Log and Message Improvements

• Two sub-tabs: Messages and Recent Activity

• Modernized visual design

• Updated recipient specification interface

• Visual indicator for new message count

For questions, contact CoreLogic Support at 1-888-963-3330, or subscribe for release notifications.