- DATE:
- AUTHOR:
- The Cotality CMS team
Disaster recovery exercise
Disaster Recovery Exercise Extended Due to Storage Hardware Vendor Escalation
DATE:
AUTHOR:
The Cotality CMS team
Overview
The scheduled disaster recovery test for the CMS Ecosystem was extended after a technical issue emerged during data synchronization back to production. The issue required direct involvement from the storage hardware vendor and was escalated to their highest priority level.
Updated Timeline
Completion was updated to approximately 7:15 PM.
Communication Note
An unforeseen failure in third-party notification tools prevented status updates from being sent during the extension.
Support Contacts
Collateral Management System
Hours: Weekdays 7 a.m. – 7 p.m. CT
Contact: cms.support@cotality.com