GAAR Alerts for Image Analytics, Batch Quote Confidentiality, and Invoice Logging Fixes

Key Features & Updates

GAAR Alert for Image Analytics and Word Search

The system now sends notifications when errors occur during Image Analytics or Word Search processing via GAAR rule triggers. This enhancement ensures users are promptly notified of any errors, reducing false positives and improving overall accuracy and reliability. Enabled by default; configurable like other GAAR rules.

Batch Quote Name Logic

When loan number redaction is enabled, batch quote names now use DocID instead of loan numbers for service provider confidentiality, ensuring the loan number remains confidential when shown to service providers. Applies when "Redact Loan Number to Provider" is enabled under Administration > Preferences.

CMS Fixes

• Fix Log Displaying Incorrect Name When Deleting Coverage Area (CLCTUTD-7191) — Corrected user attribution logging for coverage area deletions, ensuring accurate tracking of user actions and changes to coverage areas.

• Improving Logging to Detect Invoice Creation Failures (CLCTUTD-6922) — Enhanced logging for invoice creation debugging, addressing scenarios where invoice creation fails during terminal order status.

• Implement Retry Mechanism for Socket Exceptions (CLCTUTD-5183) — Added automatic requeue capability for hard copy document delivery failures, improving the reliability and success rate of hard copy document deliveries.

• Implement Retry Mechanism for Parcel Status Updates (CLCTUTD-7159) — Added retry logic for HardCopy Delivery status updates experiencing SQL deadlocks, addressing compliance concerns related to unconfirmed order statuses.